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Pet Records Management

Maintain comprehensive electronic medical records for all patients at your clinic. This guide covers viewing, adding, and managing pet health records.

Overview​

Putra's Pet Records system provides:

  • Centralized patient database
  • Complete medical history
  • Vaccination tracking
  • Prescription management
  • Visit documentation

Accessing Pet Records​

Pet Records Page​

Navigate to Pet Records in the sidebar to see all patients your clinic has treated.

Records List​

The list shows:

  • Pet photo and name
  • Species and breed
  • Owner name
  • Last visit date
  • Quick action buttons

Searching Records​

Find specific patients by:

Search FieldExample
Pet Name"Luna", "Max"
Owner Name"Smith", "Hoxha"
Species"Dog", "Cat"
Record IDUnique identifier

Viewing a Pet Record​

Click on any pet to view their complete record:

Patient Overview​

SectionInformation
Basic InfoName, species, breed, sex, age
OwnerName, contact information
IdentifiersMicrochip ID (if provided)
AlertsAllergies, medical conditions

Medical History​

Chronological list of all care events:

  • Visit dates and reasons
  • Diagnoses and treatments
  • Procedures performed
  • Notes and observations

Vaccinations​

Complete vaccination record:

  • Vaccine type
  • Date administered
  • Batch number
  • Next due date
  • Administering veterinarian

Prescriptions​

All prescriptions issued:

  • Medication name and dosage
  • Date prescribed
  • Duration
  • Refill information
  • Status (active/completed)

Invoices​

Financial records linked to this pet:

  • Service invoices
  • Payment status
  • Associated visits

Adding Medical Records​

During a Visit​

  1. Open the pet's record
  2. Click Add Record
  3. Select record type:
    • General Examination
    • Treatment
    • Procedure
    • Follow-up
    • Other

Record Entry Form​

FieldRequiredDescription
DateYesDate of the visit/service
TypeYesCategory of record
Chief ComplaintNoReason for visit
FindingsNoExamination findings
DiagnosisNoMedical diagnosis
TreatmentNoTreatment provided
NotesNoAdditional observations
WeightNoCurrent weight
TemperatureNoBody temperature
VeterinarianYesAttending vet

Saving Records​

  1. Fill in all relevant fields
  2. Review for accuracy
  3. Click Save Record
  4. Record appears in the pet's history
info

Records are visible to the pet owner in their account. Be mindful of language and completeness.

Vaccinations​

Adding a Vaccination​

  1. Open pet record
  2. Go to Vaccinations tab
  3. Click Add Vaccination

Vaccination Fields​

FieldRequiredDescription
Vaccine TypeYesName of vaccine
Date GivenYesAdministration date
Batch NumberNoLot/batch identifier
ManufacturerNoVaccine manufacturer
Next DueNoWhen booster is due
Administered ByYesVeterinarian name
NotesNoReactions, special notes

Common Vaccine Types​

  • Rabies
  • DHPP (Distemper, Hepatitis, Parainfluenza, Parvovirus)
  • Bordetella
  • Leptospirosis
  • FVRCP (Feline Viral Rhinotracheitis, Calicivirus, Panleukopenia)
  • FeLV (Feline Leukemia)

Vaccination Reminders​

When you enter a Next Due date:

  • Owner sees it in their pet's profile
  • Automatic reminder can be sent
  • Shows in owner's upcoming vaccinations

Prescriptions​

Issuing a Prescription​

  1. Open pet record
  2. Go to Prescriptions tab
  3. Click New Prescription

Prescription Fields​

FieldRequiredDescription
MedicationYesDrug name and form
DosageYesAmount per dose
FrequencyYesHow often to administer
DurationYesLength of treatment
InstructionsNoSpecial instructions
RefillsNoNumber of refills allowed
Prescribed ByYesVeterinarian name

Prescription Example​

Medication: Amoxicillin 250mg tablets
Dosage: 1 tablet
Frequency: Twice daily (every 12 hours)
Duration: 10 days
Instructions: Give with food. Complete full course.
Refills: 0

Prescription Status​

StatusMeaning
ActiveCurrently in use
CompletedCourse finished
DiscontinuedStopped early (with reason)

Owner Access​

Pet owners can view prescriptions in their account:

  • Medication details
  • Dosage instructions
  • Your clinic's contact for refills

Care History​

Timeline View​

The care history shows all events chronologically:

  • Medical records
  • Vaccinations
  • Prescriptions
  • Procedures
  • Invoices

Filtering History​

Filter by:

  • Date range
  • Record type
  • Veterinarian
  • Search keywords

Linked Pets​

Understanding Linked Pets​

When a pet owner visits your clinic:

  1. You gain access to their pet's record
  2. The pet appears in your Pet Records
  3. You can view and add to their history

What You Can See​

InformationAccess
Basic pet infoAlways visible
Records from your clinicFull access
Records from other clinicsNot visible
Owner contact infoVisible for your patients

What Owners Control​

Pet owners can:

  • Choose what health info to share
  • See all records you add
  • Access their records anytime

Adding a New Pet​

For pets not in the system:

  1. Click Add New Pet in Pet Records
  2. Search for the owner (or create new)
  3. Enter pet information
  4. The pet is linked to your clinic

Minimum Required Information​

  • Pet name
  • Species
  • Owner association

Data Accuracy​

Best Practices​

  1. Document thoroughly - Include relevant details
  2. Use consistent terminology - Standard medical terms
  3. Record promptly - Enter data during or soon after visits
  4. Double-check entries - Verify before saving
  5. Update allergies - Keep critical information current

Editing Records​

To correct a record:

  1. Open the record
  2. Click Edit
  3. Make corrections
  4. Add a note explaining the change
  5. Save
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Avoid deleting records. Instead, add corrections with explanations to maintain an audit trail.

Privacy & Security​

Data Protection​

  • Records are encrypted
  • Access limited to your clinic staff
  • Audit trail of all changes
  • GDPR/privacy compliance

Owner Transparency​

Pet owners can see:

  • All records you create
  • When records were added
  • Which veterinarian made entries

Integrations​

Invoicing​

Link records to invoices:

  1. Create the medical record
  2. When creating an invoice, link to the visit
  3. Invoice references the specific care provided

Inventory​

When prescribing or using supplies:

  • Track inventory usage
  • Maintain stock levels
  • Link to specific patient care

Troubleshooting​

Can't Find a Pet​

  • Check spelling variations
  • Search by owner name
  • Verify the pet has visited your clinic

Record Not Saving​

  • Check required fields
  • Verify form validation messages
  • Check your internet connection
  • Try refreshing and re-entering

Owner Can't See Records​

  • Records appear after saving
  • Verify the pet is linked to the owner's account
  • Check if owner has verified their account

Next Steps​