Health & Care Management
Putra helps you stay on top of your pet's health by centralizing all care information in one place. This guide covers viewing health records, managing vaccinations, and using the triage feature.
Dashboard Health Overview
Your Client Dashboard provides a quick health summary:
Stat Cards
- Upcoming Vaccines - Number of vaccinations due soon
- Recent Vet Visits - Count of visits in the last period
Upcoming Care Section
Shows the next scheduled care items:
- Pet name
- Type of care (vaccination, checkup, etc.)
- Due date
- Quick action to add calendar reminder
Viewing Health Records
Accessing Pet Health History
- Go to My Pets
- Click on a pet to open their profile
- View the health timeline in the pet details
Health Timeline
The health timeline shows all care events chronologically:
| Record Type | Description |
|---|---|
| Vaccinations | Vaccines administered with dates |
| Medical Visits | Checkups and treatments |
| Prescriptions | Medications prescribed |
| Procedures | Surgeries, dental work, etc. |
Health records are added by veterinary clinics you visit. You cannot add or edit clinical records yourself to ensure data integrity.
Vaccination Tracking
Viewing Vaccinations
For each pet, you can see:
- Vaccine type (Rabies, Distemper, etc.)
- Date administered
- Administering clinic
- Next due date (if applicable)
Upcoming Vaccinations
The dashboard highlights vaccinations coming due:
- Shows pet name and vaccine type
- Displays due date
- Provides quick booking action
Vaccination Reminders
Add vaccination reminders to your calendar:
- Find the vaccination in Upcoming Care or pet details
- Click the Calendar icon (📅)
- Choose reminder timing:
- On the due date
- 1 week before
- 2 weeks before
- Download the
.icscalendar file - Import to your preferred calendar app
:::tip Calendar Support
The .ics format works with:
- Google Calendar
- Apple Calendar
- Microsoft Outlook
- Most calendar applications :::
Prescriptions
Viewing All Prescriptions
Access all prescriptions from Prescriptions in the sidebar:
- Complete list of all prescriptions for all pets
- Filter by pet
- View details of each prescription
Prescription Details
Each prescription shows:
- Medication name
- Dosage instructions
- Prescribing clinic
- Date issued
- Duration/refill information
- Associated pet
Active vs. Completed
Prescriptions are marked as:
- Active - Currently valid, may need refills
- Completed - Course finished or expired
Symptom Triage
The Triage feature helps you assess your pet's symptoms and determine urgency.
Accessing Triage
- Click Triage in the sidebar
- Select which pet you're concerned about
Using the Symptom Checker
Step 1: Select Symptoms
Choose from common symptoms:
- Changes in appetite or thirst
- Lethargy or unusual tiredness
- Vomiting or diarrhea
- Difficulty breathing
- Limping or mobility issues
- Skin problems
- Behavioral changes
Step 2: Provide Details
For each symptom, specify:
- When it started
- Severity (mild, moderate, severe)
- Any patterns or triggers
Step 3: Review Assessment
The triage provides guidance:
| Urgency Level | Recommendation |
|---|---|
| Emergency | Seek immediate veterinary care |
| Urgent | Schedule appointment within 24-48 hours |
| Monitor | Watch for changes, schedule routine visit if persists |
| Routine | Mention at next regular checkup |
:::warning Disclaimer The triage feature provides general guidance only and is not a substitute for professional veterinary advice. Always consult a veterinarian for health concerns. :::
After Triage
Based on results, you can:
- Book an appointment - Direct link to clinic booking
- Save assessment - Keep a record for your veterinarian
- View nearby clinics - Find emergency services if urgent
Care Records Added by Clinics
When you visit a veterinary clinic using Putra, they may add:
Medical Records
- Examination notes
- Diagnoses
- Treatment plans
- Weight and vital signs
Vaccinations
- Vaccine type and manufacturer
- Batch numbers
- Next due dates
Prescriptions
- Medication details
- Dosage instructions
- Refill information
Invoices
- Services rendered
- Costs and payments
- Receipt records
You'll receive notifications when new records are added to your pet's profile.
Health Information Privacy
What Clinics See
When you book with a clinic or they look up your pet:
- Basic pet information
- Previous visit history (at that clinic)
- Active allergies and conditions you've shared
What's Private
- Records from other clinics (unless you authorize sharing)
- Your personal medical history
- Financial information
Sharing Controls
You control what health information is visible on:
- Public digital cards (minimal by default)
- Clinic lookups (more detail for care purposes)
Tips for Health Management
- Keep records updated - Add allergies and medications to pet profiles
- Set reminders - Use calendar exports for vaccinations
- Regular checkups - Schedule annual wellness visits
- Use triage wisely - For guidance, not diagnosis
- Share concerns - Note symptoms before clinic visits